Thala Makhana (“we,” “our,” “us”) values your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
- Technical Data: IP address, browser type, device details, cookies, and browsing behavior on our website.
- Transaction Data: Order history, preferences, feedback, and communications with our support team.
2. How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Communicate about orders, payments, and customer support.
- Improve our website, products, and user experience.
- Send updates, promotional offers, or newsletters (with your consent).
- Comply with legal obligations such as tax reporting and fraud prevention.
3. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Enhance browsing experience.
- Analyze site traffic and performance.
- Remember user preferences for future visits.
You may disable cookies in your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share your information only with:
- Service Providers: Payment gateways, shipping/logistics partners, and IT support companies.
- Legal Authorities: If required by law, regulation, or government request.
All third-party partners are required to safeguard your data.
5. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary:
- To fulfill the purposes outlined in this Privacy Policy.
- To comply with legal, tax, and accounting obligations.
Once retention is no longer required, data will be securely deleted.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing communications.
- Request information about how your data is processed.
To exercise these rights, contact us at [Insert Email Address].
8. Third-Party Links
Our website or communication may include links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.
The updated version will be posted on our website with a revised effective date.
11. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Thala Makhana – Privacy Team
Email: [veganelainee@gmail.com]
Phone: [8919842112]
Address: [Jagni Milik , Champanagar Purnea Bihar -854201]
✅ Note:
This Privacy Policy is compliant with general e-commerce standards and basic data protection norms (including GDPR and Indian IT Act).
If you operate internationally or process sensitive data, you may need to consult a legal professional for a customized version.